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Wavelengths

How to Boost Your NPS: IFC for Airlines

Posted by Kerry Radigan on Sep 27, 2018 4:37:11 PM

Using Net Promoter Score (NPS) to prioritize decisions affecting the passenger experience was a theme during the APEX Expo Educational Sessions earlier this week. From ticket prices and flight reliability to passenger comfort and airport lounge experiences, a multitude of factors influence NPS for airlines. How does inflight connectivity fit into your score, and how can you tie a better Internet user experience to increased brand loyalty?

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Topics: Commercial Aviation, Trade Shows

APEX Board Election: Mary Rogozinski

Posted by Kerry Radigan on Aug 9, 2018 3:16:31 PM

The APEX Board of Directors Election opens on Friday, August 10 and SmartSky's VP of Airlines, Mary Rogozinski, is running. Learn more about Mary's experience and reason for running below. Have questions? Connect with Mary on LinkedIn to start a conversation about what's next for APEX.

I have a broad range of experience in our industry that I will bring with me as an APEX Board member, including:

  • Working in both the airline and vendor communities
  • Managing IFEC hardware and IFE content
  • Managing inflight entertainment and inflight connectivity programs
  • Developing customer products for both airplanes and airports
  • Previously serving on the Board, as President and Board member, representing both airline and vendor companies
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Topics: Commercial Aviation, Employees, Trade Shows

The Internet of Things— That Fly | Oshkosh 2017

Posted by Adrienne Fouts on Jul 23, 2018 11:42:19 AM

In celebration of the 2018 EAA AirVenture Fly-In & Convention this week, we're looking back on last year's event, when Bruce Holmes, our VP of Digital Aviation, presented an overview of SmartSky's 4G LTE network. Read Bruce's remarks from that presentation below and dig into the future of connectivity with SmartSky.

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Topics: Trade Shows, Employees

Thanks for joining us during Tiki Time at GCAS

Posted by Adrienne Fouts on Jun 13, 2018 3:39:34 PM

A week ago, the Global Connected Aircraft Summit was underway: three days packed with panels, presentations, and over 400 attendees engaging in conversations about the connected aircraft. At the end of the first day, SmartSky Networks said “Aloha!” to those at GCAS by sponsoring the luau-themed opening networking event: “It’s Tiki Time!”

As the Diamond Sponsor of GCAS for the past two years, we always enjoy connecting attendees with each other by hosting the opening reception. 

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Topics: Trade Shows

Developing Connected Aviation with Blane Rockafellow

Posted by Kerry Radigan on Jun 6, 2018 6:52:46 PM

During the Operations track of the 2018 Global Connected Aircraft Summit, our VP of Digital Solutions, Blane Rockafellow, gave a presentation on "Developing Connected Aviation". He discussed the ways connectivity is transforming the future of aviation, the challenges that lie ahead for the development of apps and services, and how SmartSky's Skytelligence™ technology framework can facilitate "unleashing the value of connectivity."

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Topics: Skytelligence, Trade Shows

Connectivity is Key at GCAS 2018: Day 1 Overview

Posted by Adrienne Fouts on Jun 5, 2018 12:58:46 PM

The fifth annual Global Connected Aircraft Summit began yesterday in San Diego, CA, and if it was any indicator, the week promises to be filled with great discussions about the connected aircraft.

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Topics: Trade Shows, Commercial Aviation

SmartSky Profile: Paul Sameit

Posted by Kerry Radigan on Apr 20, 2018 2:06:11 PM

Paul SameitPaul Sameit is the VP of Commercial and Government Aviation. He is responsible for leading the sales efforts with the airlines and the establishment of relationships needed to achieve Supplemental Type Certificates (STC's) with commercial aviation maintenance and repair organizations and commercial aircraft original equipment manufacturers. Paul is one of the founders of SmartSky Networks, and prior to this position, he was the VP of Accounting and Finance for four years, and the VP of Special Projects for two years.

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Topics: Employees, Trade Shows, Commercial Aviation

A review of AEA Day 1: What you need to know for IFC

Posted by Kerry Radigan on Mar 26, 2018 9:43:38 PM

The Aircraft Electronics Association kicked off its 61st International Convention & Trade Show this morning in Las Vegas, NV. With a full two days ahead, and a sold-out exhibit hall, this year's convention is sure to be a show-stopper.

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Topics: Press Releases, Business Aviation, Trade Shows

SmartSky Partners: SD

Posted by Kerry Radigan on Mar 15, 2018 6:13:34 PM

In February, SmartSky's Business Aviation Team attended SD's Connecting with Customers event in Austin, Texas.  Connecting with Customers (CwC), is SD’s annual technical training and customer appreciation event. The week is always packed with industry updates, continuing education, product training, and showcases SD's latest innovations. It is not only a learning opportunity for participants of the show, but for exhibitors as well.

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Topics: Business Aviation, Trade Shows

Thanks for Visiting us at NBAA-BACE 2017!

Posted by Kerry Radigan on Oct 18, 2017 10:06:11 PM

We were pleased to exhibit at the National Business Aviation Association Business Aviation Convention and Exhibition (NBAA-BACE) for our fourth year! This show has long served as the hub of innovation and creativity within the Business Aviation Industry. This year, NBAA-BACE celebrated it's 70th anniversary in Las Vegas, Nevada. You can learn more about NBAA's milestone here

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Topics: Business Aviation, Trade Shows

/ˈwāvˌleNG(k)TH/

  1. the distance between successive crests of a wave, especially points in a sound wave or electromagnetic wave. 
  2. a person's ideas and way of thinking, especially as it affects their ability to communicate with others.

The Wavelengths Blog is SmartSky's hub of information about our company and industry happenings, featuring profiles of our team members and their accomplishments, as well as thought leadership in the aviation sector.

Engage with us as we disrupt the aviation industry by elevating inflight connectivity.

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