Using Net Promoter Score (NPS) to prioritize decisions affecting the passenger experience was a theme during the APEX Expo Educational Sessions earlier this week. From ticket prices and flight reliability to passenger comfort and airport lounge experiences, a multitude of factors influence NPS for airlines. How does inflight connectivity fit into your score, and how can you tie a better Internet user experience to increased brand loyalty?
The APEX Board of Directors Election opens on Friday, August 10 and SmartSky's VP of Airlines, Mary Rogozinski, is running. Learn more about Mary's experience and reason for running below. Have questions? Connect with Mary on LinkedIn to start a conversation about what's next for APEX.
I have a broad range of experience in our industry that I will bring with me as an APEX Board member, including:
- Working in both the airline and vendor communities
- Managing IFEC hardware and IFE content
- Managing inflight entertainment and inflight connectivity programs
- Developing customer products for both airplanes and airports
- Previously serving on the Board, as President and Board member, representing both airline and vendor companies
In celebration of the 2018 EAA AirVenture Fly-In & Convention this week, we're looking back on last year's event, when Bruce Holmes, our VP of Digital Aviation, presented an overview of SmartSky's 4G LTE network. Read Bruce's remarks from that presentation below and dig into the future of connectivity with SmartSky.
A week ago, the Global Connected Aircraft Summit was underway: three days packed with panels, presentations, and over 400 attendees engaging in conversations about the connected aircraft. At the end of the first day, SmartSky Networks said “Aloha!” to those at GCAS by sponsoring the luau-themed opening networking event: “It’s Tiki Time!”
As the Diamond Sponsor of GCAS for the past two years, we always enjoy connecting attendees with each other by hosting the opening reception.
Topics: Trade Shows
During the Operations track of the 2018 Global Connected Aircraft Summit, our VP of Digital Solutions, Blane Rockafellow, gave a presentation on "Developing Connected Aviation". He discussed the ways connectivity is transforming the future of aviation, the challenges that lie ahead for the development of apps and services, and how SmartSky's Skytelligence™ technology framework can facilitate "unleashing the value of connectivity."
The fifth annual Global Connected Aircraft Summit began yesterday in San Diego, CA, and if it was any indicator, the week promises to be filled with great discussions about the connected aircraft.
Paul Sameit is the VP of Commercial and Government Aviation. He is responsible for leading the sales efforts with the airlines and the establishment of relationships needed to achieve Supplemental Type Certificates (STC's) with commercial aviation maintenance and repair organizations and commercial aircraft original equipment manufacturers. Paul is one of the founders of SmartSky Networks, and prior to this position, he was the VP of Accounting and Finance for four years, and the VP of Special Projects for two years.
The Aircraft Electronics Association kicked off its 61st International Convention & Trade Show this morning in Las Vegas, NV. With a full two days ahead, and a sold-out exhibit hall, this year's convention is sure to be a show-stopper.
In February, SmartSky's Business Aviation Team attended SD's Connecting with Customers event in Austin, Texas. Connecting with Customers (CwC), is SD’s annual technical training and customer appreciation event. The week is always packed with industry updates, continuing education, product training, and showcases SD's latest innovations. It is not only a learning opportunity for participants of the show, but for exhibitors as well.
We were pleased to exhibit at the National Business Aviation Association Business Aviation Convention and Exhibition (NBAA-BACE) for our fourth year! This show has long served as the hub of innovation and creativity within the Business Aviation Industry. This year, NBAA-BACE celebrated it's 70th anniversary in Las Vegas, Nevada. You can learn more about NBAA's milestone here.